Regional Dialogue is implementing a USAID funded program focusing on technical assistance to Ombudsman’s institution in Uzbekistan. The program aims to strengthen the role of the Parliamentary Ombudsman for Human Rights (POHR) on the national level. It will offer technical assistance in strengthening Ombudsman's regional outreach, bringing together the POHR regional volunteers with representatives of local NGOs, local media and local administration. In addition it will build awareness on existing remedies offered to citizens through Ombudsman's institution.
The program will add to the existing justice reforms by review of further steps needed in legal reforms and practice protecting constitutional rights of citizens, and by focusing on judiciary framework assuring patients' rights.
Ombudsman's institution has a wide legal mandate allowing it to monitor and engage with direct interventions in different areas of human rights protection. One of its important functions is also addressing citizens' complaints. In recent years, the institution has expanded and upgraded its activities on the national level and has become more accessible for citizens, enlarging its staff in the capital and conducting regular open hours for citizens. Complaints are also received electronically or by mail. To be easier accessible to citizens in the regions, Ombudsman's office started to establish a network of volunteers in all other 13 regions of the country, mainly consisting of lawyers, teachers, medical doctors, civil society activists or other engaged individuals enjoying respect in their communities. By enlarging the reach-out to regional representation, prisons, hospitals and educational institutions, Ombudsman's office is in a stronger position to offer direct and more efficient assistance in concrete cases where rights of citizens are violated or abused. Ombudsman mainly receives complaints that have already been administratively or legally considered and where the applicant was not satisfied with the decisions taken accordingly.
Ombudsman also plays important role in raising legal awareness and promoting human rights both among population and among state officials. Ombudsman identifies gaps in the national legislation or inconsistencies between the existing legislation and international human rights standards, and makes relevant proposals for their improvement.
Ombudsman can supervise and monitor performance in respecting human rights standards and implementation of human rights legislation by state bodies and state officials, by local self-governance institutions (mahallas), by enterprises, medical and educational institutions and other governmental or non-governmental organizations. Ombudsman does not exercise control over their activities, but specifically focuses on respect of human rights standards, and can make recommendations, interventions with supervising institutions or public statements.Link: http://ombudsman.uz/main-information